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The prices indicated on our website relating to products and shipping costs are always inclusive of VAT.

For more information about products, such as the expiration date of a product you would like to purchase, you can send an email to: info@nostrale.eu

Orders can only be cancelled by Consumer customers before shipment. To request cancellation, please contact Customer Service 📞 as soon as possible, providing the details of the order you wish to cancel, your name and surname, and a telephone number. If the cancellation request arrives while the order is already being shipped, the package cannot be interrupted. In this case, the consumer, provided the relevant conditions are met, may still exercise the right of withdrawal provided for by the Consumer Code for distance contracts.